Information technology (IT) experts maintain systems, offer technical support, and help clients learn basic skills to operate computer programs. IT is an exciting field that involves working with people apart from controlling computer applications. Most businesses in the 21st century use the internet and digital systems, and thus need IT-savvy employees in their workforce. As much as IT is rewarding, interesting, and lucrative, you should have the following skills to become successful in the sector.


Although most companies seeking the services of an IT technician might not need any form of education, it is always best to prepare for the worst by getting proper certification. As an aspiring technician, you can get degree and certificate programs in IT from recognized higher education institutions or online. Courses such as computer science and computer information systems can provide you with the necessary education requirements for an IT job. The coursework for IT programs might cover hardware configuration, technical support, and computer security.

Students pursuing the mentioned courses can learn about operating systems, software installation, and database installation.


As mentioned earlier, education is an added advantage that is not a mandatory requirement to get an IT job. Certificates act as proof for employers that you have the necessary skills to fulfil the job requirements, and the most common include Linux+ and A+. Additionally, you can pursue a Cisco Certified Network Associate, and Microsoft Certified IT Professional credentials. If you have a special interest in IT security positions, the International Information Systems Security Certification Consortium provides technicians with a range of certifications to succeed in the field.

Professional certifications such as MCSE can provide you with significant credibility even in the absence of a degree or diploma. You should update certificates annually to keep afloat in the IT sector. Besides, acquiring certifications will expound your knowledge in the field, and make employers see you as committed to growth. If you desire to become a general IT expert, you should look into the Information Technology Infrastructure Library (ITIL) certification developed in 1980 by the United Kingdom Government.

Currently, ITIL is a general structure that manages service delivery in an organization and companies of any sizes and market. Experts with itil certification help a company manoeuvre through the development life cycle by identifying requirements and providing solutions to challenges. Additionally, IT projects would be completed in time with high-quality products that will have the customers and staff satisfied.


You can achieve experience through continuous exposure to as much technology as possible that are different from one another. You can gain this expertise by becoming an intern for any reputable technology company. Working for an IT firm will provide you with an avenue to learn new skills and create a network that will increase your chances of becoming successful.

Apart from just working for various IT companies, you should target to become a guru in almost all areas of information technology.

Never stop learning.

The technology business is vibrant and always changing, and therefore you should continuously learn. You can study new tricks in IT by applying for online classes or annual certifications to remain competitive in the market. Technology blogs and newsletters can inform you of new IT information that slingshot your career into a success. Besides, technical documentation, white papers, and articles are data that will ensure that you are up-to-date in IT.


Employers consider coding as the most basic skill that an IT technician should have, especially when the position available is software development or programming. You can get an edge in coding when you know how to write in different languages such as C++, C, PHP, Java, Python, Java, UX design, and Ruby. Since IT professionals oversee software development projects and handle quality assurance issues, they should understand code writing.


One of the most common misconceptions of the IT industry is that technicians are introverts with poor communication skills. However, excellent communication abilities are key for all that want to pursue a career in the field, as IT technicians need to operate across departments and teams. IT experts often need to provide technology solutions to individuals that are not as tech-savvy, generate ideas, and explain to clients or colleagues. IT professional communication skills should promote teamwork and collaborations by showing exemplary leadership through active listening.

Organization networking is a continuation of communication because it requires the gathering of people from various departments within a business to share knowledge freely. Networking involves cloud services and administration, cybersecurity, IP setup, information management, and basic coding languages such as Python and JavaScript.

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Project management.

You should be exemplary in time and people management if you desire to be successful in the IT industry. When carrying out management, you should ensure that your team is fixated on the company objectives and priorities. Additionally, it would help if you managed time well because typically, most IT experts are self- motivated and –directed.

Since the development of software or any other technology normally takes longer than expected, you should accurately predict the duration of the process. After predicting the duration of the development process, you should manage your team to meet these deadlines and prevent any delays.

Elizabeth Turner, born in Halifax, Nova Scotia, on May 14, 1979. She has a Bachelor Degree in Human Resources. Elizabeth joined 5 BestThings on Jan 3, 2011 and worked as an editor specialized in Romance and Relations section.
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