Maximizing Your NDIS Plan: How Support Coordinators Can Help You Achieve Your Goals

The National Disability Insurance Scheme (NDIS) can be a complex thing to navigate alone, particularly when it comes to maximising your NDIS plan. But that’s okay: support coordination is a service that can help. Drawing on the expertise of a support coordinator, participants can achieve their goals more easily. In this article, we will explore what support coordination is, how it helps NDIS participants, and how it can help you make the most out of your NDIS plan.

What is Support Coordination?

Support coordination is an NDIS service that assists participants in understanding and implementing their NDIS Plans. A support coordinator works with individuals to ensure they access the right services, manage their supports, and build their capacity to achieve their personal goals.

Types of Support Coordination

  1. Support Connection: This level helps participants understand their NDIS plan and connect with NDIS providers and community services.
  2. Support Coordination: More comprehensive than Support Connection, this level assists in building skills to manage and coordinate supports.
  3. Specialist Support Coordination: For participants with more complex needs, this level offers higher support to manage challenges and barriers.

The Role of a Support Coordinator

A support coordinator’s role includes various responsibilities:

  • Plan Implementation: Helping you understand and access your NDIS plan.
  • Capacity Building: Enhancing your ability to manage your own supports and services.
  • Service Linking: Connecting you with appropriate providers and services.
  • Crisis Management: Providing support during times of crisis to ensure continuity of services.
  • Plan Reviews: Assisting with plan reviews to ensure your plan remains relevant to your needs.

Benefits of Support Coordination

Personalised Support

Support coordinators offer tailored assistance based on individual needs, preferences, and goals. They work closely with participants to understand their unique circumstances and design a support plan that aligns with their goals.

Access to a Wider Range of Services

A support coordinator understands the services and providers available within the NDIS framework. They can guide participants in choosing the right services, whether it’s for daily living, employment, community participation, or something more niche.

Capacity Building

By working with a support coordinator, participants can build their skills and confidence to manage their supports independently. This capacity-building aspect means the participant will steadily take on more responsibilities with their Plan.

Plan Administration

Support coordinators assist in managing the administrative aspects of an NDIS plan, such as service agreements, funding allocation, and plan reviews. This ensures that participants make the most of their NDIS funding without getting bogged down by paperwork.

How to Choose a Support Coordinator

Selecting the right support coordinator is critical to maximising your NDIS plan. Here are some tips to help you choose the best support coordinator for your needs:

Experience and Expertise

Look for support coordinators with a proven track record and relevant experience in the disability sector. They should have a thorough understanding of the NDIS and the specific needs of participants.

Personal Fit

A good support coordinator should be someone you feel comfortable with and can trust. Building a positive working relationship is essential for effective support coordination.

Network and Connections

Choose a support coordinator with a robust network of service providers. This ensures you have access to a wide range of services and support options.

Real-Life Example: Success with Support Coordination

Jane, an NDIS participant with cerebral palsy, struggled to navigate her NDIS plan independently. By engaging a support coordinator, she was able to connect with specialized therapy providers, secure appropriate assistive technology, and develop a plan to enhance her independent living skills. With ongoing support, Jane has made significant progress towards her goals, illustrating the profound impact of effective support coordination.

FAQs About Support Coordination

  1. What is the difference between a Local Area Coordinator (LAC) and a Support Coordinator?

    An LAC helps participants understand and access the NDIS and develop their NDIS plan, while a support coordinator focuses on implementing the plan and managing supports.

  2. What is the difference between a Local Area Coordinator (LAC) and a Support Coordinator?

    An LAC helps participants understand and access the NDIS and develop their NDIS plan, while a support coordinator focuses on implementing the plan and managing supports.

  3. How is support coordination funded?

    Support coordination is funded through your NDIS plan. The level of funding depends on your individual needs and goals.

  4. Can I change my support coordinator?

    Yes, you can change your support coordinator if you are not satisfied with the service. It’s important to find a coordinator who meets your needs and expectations.


Maximizing your NDIS plan requires a strategic approach, and support coordination plays a pivotal role in this process. By choosing the right support coordinator, you can effectively manage your NDIS plan, access necessary services, and achieve your personal goals. The expertise and guidance of a support coordinator can transform your NDIS experience, ensuring you make the most out of your funding and support.

For further information and support, consider exploring these resources:

By understanding and leveraging the benefits of support coordination, you can navigate the NDIS with confidence and achieve your goals.


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