Calling *611 from a Verizon phone connects you to Verizon customer service. There is also an on-screen feature for 611, which is offered by My Verizon Mobile application for Android phones.
This tool of Verizon customer service allows you to make desired changes to your Verizon account and also track the activities of your Verizon data plan.
Dial *611 using your Verizon Phone
To directly get in touch with the Verizon customer service representative, you only need to dial *611 using your Verizon mobile phone and then, press ‘Send.’ However, a general Verizon customer service phone number used in case of a Verizon wireless account is 80xx 9xx-xx4.
But, there is not much difference in both of these phone numbers since you can use either of the two numbers in order to call Verizon Customer Service and speak to its representatives.
Their customer service provides an automated representative system, which helps you check your account balance, data usage and allows you to perform various other account management tasks.
Through this number you may also get in touch with a Verizon customer support representative in case you need any assistance regarding your Verizon services.
Dial *611 On Screen Using Any of Your Smart Phones
Verizon provides the“My Verizon Mobile” application, which helps you manage your Verizon account and also performs various tasks, such as it allows you monitor your monthly data usage, helps you make payments, update the service information and regulate your Verizon account. One of the useful features of “My Verizon Mobile” app is *611 On Screen.
Up on dialing *611 with your smart phone, an on-screen application will appear. This application provides you a visual representation of the way, which allows you to choose the very same options that calling *611 from your Verizon phone gives you.
For instance, when you call the customer service, their automated representative may provide you an option to press the key 2 on your phone in order to know your account balance.
In the very same way, the on-screen application gives exactly the same option to perform the similar task without any requirement of going through all the menu system of the Verizon customer service number.
You May Use This on Screen App for Various Purposes, Including:
- You can use it to view your data usage.
- You can use this app to view your phone or data usage bill.
- This application can also be used to pay your Verizon bill.
- In case you wish to change you plan, then you can do it directly using this on-screen app.
- You can also change the features of your mobile plan using this app.
- You may easily find the support content whenever you face any issue with your Verizon services.
- Moreover, you can directly call Verizon customer service by using its *611 feature.
- Perform other necessarytasks.
In some cases, you may face certain tech glitches related to your Verizon service. To resolve these issues, you may be needed to contact experienced and trained Verizon technicians. They can help you with all possible solutions related your Verizon issues. Call 24×7 Verizon customer support service, which is readily available to serve you round the clock.